HOW WRAPAROUND WORKS: DESCRIPTIONS OF KEY ROLES & FUNCTIONS IN A COMMUNITY WRAPAROUND INITIATIVE
Community Mobilization Team (CMT)
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Chair (or Co Chairs) and Executive Team provides leadership and management of local initiative and administer partnership agreement
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Public relations, education and recruitment for the CMT
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Community mobilization of volunteers (e.g. Community Facilitators, mentors, etc.) and in kind resources to support persons/families in Wraparound
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Fundraising
Chair or Co Chairs of the CMT
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Chair(s) is/are often a community champion(s)
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Role of Chair(s) is critical to success of CMT and the Wraparound initiative
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Chair(s) works with the support of the Regional Wraparound Staff to ensure that all people, both those on the CMT and others involved with the local Wraparound initiative work together to ensure the smooth functioning of the initiative
Wraparound Team (for a Person/Family)
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Is made up of people supporting the person/family with whom the Wraparound is being done
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Is chosen by the person/family
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Facilitator helps the person/family to chose individuals to be on the team who want to help, whose advice the person/family will trust and who will keep the person’s/family’s business private and confidential
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Is supported by the Facilitator who helps them and the person/family to develop the strength based strategies to meet the person’s/family’s needs
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Always includes the person/family that has veto power (except with respect to safety issues) over the strategies chosen and the plan developed with and for them
Sponsoring Agencies
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Take care of programmatic and legal functions
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House referral mechanism & provide meeting and office space as necessary
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Financial administration (hold and audit finances)
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Risk management (volunteer screening, liability insurance)
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Provide charitable receipts as necessary
Regional Wraparound Staff
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Anne Bain will provide training and support to the CMTs and their Chairs and assistance with community mobilization
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Anne Bain will provide training, supervision and coaching for and with the Community Facilitators and will train/mentor local Wraparound coaches when they are ready and available
Volunteer Community Wraparound Facilitators
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Will be recruited from local community
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Will have diverse life and work experience
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Will develop a strong relationship with the person/family and will implement the Wraparound planning process with one or more persons/families
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Will be trained and supervised by Regional Wraparound Staff or local designates once trained as Wraparound supervisors/coaches
Referral Mechanism
Plan Review
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Conducted by Anne Bain (or delegate or local CMT staff who have been trained as Wraparound supervisors/coaches)
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To ensure safety and Wraparound Fidelity
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To access/request community volunteers and in kind resources from the local CMT
The Wraparound Plan for Bonnie and Her Son Jerry – A Family Example
At age 12, Jerry was out of control. He had been in foster care for short periods when he was 3, 6 and 11 years old. Family and individual counselling didn’t help. Jerry had seen two psychiatrists and a psychologist and had been referred for anger management. Now, physical aggression by Jerry had caused his mother Bonnie to call the police for help on a number of occasions and had also brought numerous suspensions from school. Professionals recommended residential treatment, but Bonnie was afraid she’d lose Jerry forever.
Bonnie and Jerry were referred to their local Community Mobilization Team to access the Wraparound Process.
Bill, the Wraparound facilitator assigned to the family, met with Bonnie and Jerry a number of times to hear their story, to get to know them, and to identify their strengths, needs and family culture. A team was built that included Bonnie’s best friend, Bonnie’s sister, Jerry’s teacher, and Tom, the minister from their church who in turn invited a youth leader, Roy, from their church.
Bill, the facilitator, brought the team together. He and Bonnie and Jerry then reviewed with the team the strengths, needs and culture of the family and identified the following as the top three needs for help identified by Bonnie and Jerry:
- An effective safety plan for times when Jerry gets aggressive at school
- A friend for Jerry
- A weekly evening out for Bonnie to allow her to pursue her own interests
Bill facilitated as the team developed a strength-based plan with measurable outcomes to address these three needs.
For need #1, the team members worked with Jerry to identify the triggers for his aggressive outbursts. A motivational system based on Jerry’s love of computers, chocolate and free time in the gym was used to encourage him to respond more appropriately to the things that triggered his anger.
Bonnie’s best friend as well as Tom her minister had each raised three boisterous boys. They both helped Bonnie with new strategies to deal with Jerry’s acting out behaviour, and Jerry was introduced to a youth officer and local “beat” officers so he would know what their role would be if he got out of control.
For need #2, Jerry was matched with potential friends his age with similar interests at their church’s youth group that he started to attend each week. Roy coached him in problem resolution and social skills before, during, and after the youth group. Evening outings with the new friends were planned that would also allow Bonnie her evening out – this also addressed Need #3.
The team met frequently and adjusted the plan. After three months, it was identified by Bill the Facilitator that it would be helpful for Jerry to have a membership at the local rec centre as most of the boys he was developing friendships with already attended there. This was a financial hardship for Mary to accommodate.
Representatives of the local Community Mobilization Team were able to get the local rec centre to partially subsidize the cost of the rec pass for Jerry and the Community Mobilization Team covered the rest of the cost of the rec pass that Mary could not.
By the end of six months, Jerry had made great gains in staying in school and not acting aggressively there. He even had a friend and was successfully attending the local rec centre with a group of boys. At home, Bonnie reported that Jerry was still difficult to manage at times, but had not been aggressive to her in months. She was dating, getting out one evening a week, and had even begun taking part-time classes to complete her high school diploma. Both Jerry and Bonnie agreed that their Wraparound team had helped them achieve what otherwise could not have been accomplished.

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